Privacy Policy

Welcome to Reframe AIM (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information and Google Ads data when you use our website, products, and services (collectively, the “Service”).

 

By accessing or using the Service, you acknowledge and agree to this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of the Service.

 
1. Information We Collect

 

1.1 Personal Information

•Contact Details: Such as your name, email address, phone number, and other contact information you provide when you create an account or interact with our Service.

•Billing Information: Payment information (e.g., credit card details, billing address) necessary to process transactions. We partner with secure third-party payment processors; we do not store your full payment card details.

•Account Credentials: When you connect your Google Ads account, you may grant us permission to access certain information needed to provide our optimization features.

 

1.2 Usage Data

•Log Data: We automatically collect information that your browser sends whenever you visit our Service, such as your IP address, browser type, and pages visited.

•Device Information: Details about the device you use to access our Service, including hardware model, operating system, and unique device identifiers.

•Cookies and Tracking: We use cookies and similar technologies to collect information about your preferences and interactions with our Service. (See Section 7 below for more details.)

 

1.3 Google Ads Data

When you integrate your Google Ads account with our Service, we collect, store, and process data to optimize and analyze your campaigns, such as:

•Campaign performance metrics (e.g., impressions, clicks, conversions)

•Ad group structures, bid strategies, and keyword data

•Billing and budgeting information (where applicable)

•Other related Google Ads metrics made available through the Google Ads API

 

Important: We do not own your Google Ads data. However, by connecting your account to our Service, you grant us a license to use this data to deliver, improve, and maintain our Service in accordance with your preferences and applicable law.

 
2. How We Use Your Information

 

2.1 Service Provision and Optimization

We use your personal information and Google Ads data to:

•Operate, maintain, and improve our Service.

•Provide features such as automated bidding, forecasting, and performance reporting.

•Analyze and understand campaign performance to offer relevant insights.

 

2.2 Customer Support

We use your contact information to respond to inquiries, troubleshoot issues, and provide technical support.

 

2.3 Marketing and Communications

With your consent (where required), we may use your contact details to inform you about new features, product updates, or special offers. You can opt out of marketing communications at any time (see Section 5 for details).

 

2.4 Research and Development

We may de-identify or aggregate Google Ads data for internal research, analytics, and model training to enhance our algorithms and develop new tools. Aggregated or anonymized data does not contain personal identifiers.

 

2.5 Legal and Compliance

We may process your information to comply with legal obligations, respond to lawful requests by public authorities, or protect our rights and interests as required or permitted by law.

 
3. How We Share Your Information

 

3.1 Third-Party Service Providers

We may share your information with trusted third-party vendors who assist us in operating the Service, such as payment processors, data storage providers, analytics platforms, and customer support services. These parties are obligated to use your information only for the purposes we specify and to protect it in accordance with this Privacy Policy.

 

3.2 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or transfer of assets via email or prominent notice on our website.

 

3.3 Compliance and Protection

We may disclose your information when we believe in good faith that disclosure is necessary to:

•Comply with legal obligations or respond to lawful requests from public authorities.

•Protect and defend our rights, property, or safety.

•Investigate and prevent potential wrongdoing in connection with the Service.

 

3.4 Aggregated or Anonymized Data

We may share aggregated or anonymized data (which cannot be used to identify you) with third parties for analytics, research, or promotional purposes.

 

3.5 No Sale of Personal Information

We do not sell personal information or sensitive Google Ads data to third parties.

 
4. Your Rights and Choices

 

4.1 Access, Update, or Delete

You have the right to request access to, correct, or delete your personal information. For Google Ads data, you may also revoke access by removing the connection to your Google Ads account or contacting our support team.

 

4.2 Data Portability

In certain jurisdictions, you may have the right to obtain a copy of your personal data in a structured, machine-readable format.

 

4.3 Opt-Out

If you no longer wish to receive marketing communications from us, you can unsubscribe via the link in our emails or by contacting us at [Contact Email]. For communications directly related to service updates or transactions, you may not be able to opt out.

 

4.4 Revoking Consent

Where we rely on your consent for data processing, you can withdraw that consent at any time. However, withdrawing consent may affect your ability to use certain features of the Service.

 
5. International Data Transfers

 

Our servers may be located in jurisdictions different from where you live. By using our Service, you acknowledge that your information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws. When transferring personal data, we take appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your rights remain protected.

 
6. Data Security and Retention

 

6.1 Security Measures

We implement robust security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

 

6.2 Retention Periods

We retain personal information and Google Ads data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer require your data, we securely delete or anonymize it.

 
7. Cookies and Tracking Technologies

 

7.1 Cookies

We use cookies to remember your preferences, enhance user experience, and analyze site usage. You can manage cookie preferences through your browser settings; however, disabling cookies may limit certain functionalities of our Service.

 

7.2 Analytics Services

We may use third-party analytics services (e.g., Google Analytics) that employ cookies or similar technologies to collect information about your use of our Service. These services may also collect information regarding the use of other websites, apps, and online resources.

 
8. Children’s Privacy

 

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can remove it.

 
9. Compliance with Google Ads Policies

 

By using our Service in conjunction with Google Ads, you acknowledge that both you and Reframe AIM must comply with all Google Ads policies and applicable Google terms. We only use Google Ads data as permitted by Google’s terms, and we do not use it for unauthorized purposes or in violation of these policies.

 
10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by posting the updated policy on our website and updating the “Effective Date” at the top. Your continued use of the Service after such updates signifies your acceptance of the revised policy.

 
11. Your California Privacy Rights (if applicable)

 

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). This includes the right to know, access, correct, and delete your personal data, as well as the right to opt out of the sale of your personal data. We do not sell your personal data. Please contact us at [email protected] to exercise these rights or for more information.

 
12. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your legal rights, please contact us at:

•Email: [email protected]

•Phone: 630-779-8538

 
Last Updated: 04/09/2025